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Allscripts Expects Paragon EHR Success After Encouraging Quarter

Allscripts executives plan to invest heavily in Paragon EHR improvements following a successful third quarter.

Paragon EHR

Source: Thinkstock

By Kate Monica

- Allscripts executives expect Paragon EHR to excel as an integrated EHR and revenue cycle management solution for community hospitals following its successful acquisition of McKesson’s Enterprise Information Solutions (EIS) business, according to a recent earnings call.

Allscripts CEO Paul Black said the health IT company plans to invest heavily in Paragon EHR and improve the solution while also maintaining a commitment to Allscripts own Sunrise EHR for large health systems and smaller hospitals with complex service lines.

“Sunrise and Paragon clients and prospects will benefit from the enhanced collective offerings we now provide across key ancillary areas including enterprise content management, laboratory, tissue tracking, and ERP,” said Black.

To back up claims about Paragon’s optimistic future, Black pointed to the findings of a Black Book survey in October that showed 96 percent of surveyed Paragon EHR users are confident the Allscripts acquisition will lead to improvements in daily clinical and operational processes.

Additionally, four hospitals part of KCP group hospitals in southern California recently extended their Paragon agreements with Allscripts.

Allscripts President Rick Poulton also commented on the success of the McKesson acquisition.

“This is an important transaction for the company as it doubles the number of hospital-based EHR clients we have in the US and it greatly enhances our operational scale,” said Poulton.

In addition to Allscripts Sunrise and Paragon EHR solutions, Poulton also revealed Allscripts has certified a forthcoming ambulatory EHR solution that will be introduced to the market in 2018.

“At the MGMA Industry Show last month, we introduced our newest EHR platform for the ambulatory market,” said Poulton. “This true-cloud offering reimagines the EHR and brings physician usability, clinical interoperability, ease of mobility, and embedded AI tools to a whole new level.”

“With design and certification now complete, we look forward to making this generally available to the market next year,” he added.

Allscripts executives also reported Netsmart had a strong third quarter. Allscripts has had an interest in Netsmart’s success since acquiring stake in the health IT company in 2016. Allscripts and Netsmart have also been collaborating since 2014 to integrate Netsmart’s behavioral health EHR with Allscripts own EHR platforms.

“The company is hitting its stride and expanding its reach from behavioral health and social services into home health and long-term care as well,” said Poulton. “Netsmart added approximately 500 facilities year-to-date, and is enjoying success with cross-sales and the addition of these new clients.”

Most notably, Poulton pointed to Netsmart’s current work with MetroCare Services in Dallas, Texas to implement an EHR system that will serve tens of thousands of individuals with behavioral and mental healthcare needs.

“This organization signed a comprehensive long-term agreement for software and services, moving away from legacy and homegrown platforms to a commercial system, and selecting revenue cycle management and managed care services with it,” said Poulton.

MetroCare intends to leverage advanced data analytics capabilities built into its Netsmart EHR to transform the way behavioral health and intellectual disability is delivered.

Overall, Allscripts executives reported a positive third quarter ending September 30.

“Results this quarter are encouraging,” said Allscripts Senior Vice President of Operations Dennis Olis. “We have reported strong bookings for multiple quarters and indicated we expect revenue growth to begin to accelerate.”

Black expressed the health IT company is confidently positioned to assist the healthcare industry in accommodating any forthcoming legislative changes during a time of political and regulatory uncertainty.

“As we work to finish the year on a strong note, I like our positioning at a turbulent time in healthcare,” said Black. “There are no shortage of challenges within the healthcare industry attributed to uncertainty, given the deliberations in Washington and the hands-on issues clients continue to face from the three natural disasters that impacted millions during Q3.”

“We are more optimistic than ever about the prospects for Allscripts realizing its full potential in the industry we steadfastly serve,” maintained Black.

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