- Regional West Health Services — the parent company of multi-specialty medical group Regional West Medical Center — went live with a new Cerner EHR implementation over the weekend to streamline health data access and care delivery for patients and providers.
The health center warned patients that check-in processes may take longer than usual as Regional West providers and administrative staff become accustomed to the new system. Delays and slowdowns are common immediately after healthcare organizations adopt a new EHR system or other health IT tool.
While there may be initial delays in patient check-ins as providers adjust to new daily administrative processes, the new Cerner system will help to boost care quality, improve health data access, and allow for better-informed clinical decision-making for providers.
“The Cerner system will replace multiple information technology platforms with a single system which enhances patient care and safety. Providers will now be able to use one integrated patient record to access information from both the medical center and our clinics,” said Regional West Health Services CIO Sam Norton.
Regional West patients will also benefit from a new Cerner patient portal. The portal will allow patients to pay bills, schedule appointments, and view health information online.
The medical center selected Cerner and began preparations for the implementation in March, 2017.
“This is a major milestone for Regional West,” said Regional West Health Services President and CEO aid John Mentgen. “It is our goal to provide the best possible patient care. Cerner’s integrated technology will streamline recordkeeping and improve provider access to important patient information, which will promote a more seamless experience for our patients.”
Regional West Garden Clinic will also go live with a new Cerner EHR at a later date, according to the medical center. Regional West Garden Clinic comprises a 10-bed critical access hospital (CAH), a rural health clinic, a specialty clinic, a nursing home, and a long-term care unit.
By implementing similar Cerner EHR systems, care facilities across the Regional West network will benefit from more complete, efficient health data exchange capabilities for improved care coordination.
Wyckoff Heights Medical Center implements Allscripts reporting tool
Elsewhere in health IT news, Chicago-based Wyckoff Heights Medical Center recently implemented Allscripts Sunrise Abstracting solution to allow for more efficient data collection to fulfill core measure data collection, state-specific, and hospital-specific reporting requirements.
The health IT solution will be directly integrated into the medical center’s existing Allscripts EHR system.
Current Allscripts EHR product offerings including Allscripts Touchworks, Allscripts Professional, and Paragon EHR solutions. Allscripts acquired Paragon from McKesson after purchasing the latter’s health IT business in 2017.
In a $185 million deal, Allscripts acquired Paragon as well as McKesson’s two revenue cycle management solutions, lab information system, and content management system.
“Sunrise Abstracting will enable us to route the right charts to the right coders, based on business rules,” said Wyckoff Heights Medical Center President and CEO Ramon J. Rodriguez. “The solution will provide the tools we need to address a fragmented coding workflow and potential coding inaccuracies while also providing a comprehensive reporting solution.”
The solution is specifically designed to assist coders in data collection to improve the quality of coding and documentation.
“We are excited to provide Wyckoff Heights Medical Center a solution to navigate the challenging coding and reporting landscape of today’s healthcare IT industry,” said Sunrise Solutions Management Vice President Ajit Sett. “Our Sunrise Abstracting solution is enabling providers to establish the highest level of documentation and coding quality.”
Wyckoff Medical Center is a 276-bed teaching hospital that includes more than 1,800 physicians, nurses, and support personnel. The medical center offers outpatient services at community ambulatory care centers, as well as extensive community health education and screening programs.