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Epic Systems Takes Home Top Honors in 2017 Best in KLAS

The KLAS awards to Epic range from top overall suite of software to best in health information exchange software.

Epic EHR

Source: Thinkstock.

By Kate Monica

- In the report published today, Epic was also named the top Overall Physician Practice Vendor, receiving Best in KLAS awards in eight segments, the research firm announced.

Included in Epic’s myriad awards are Best in KLAS Ambulatory EMR (for both the 11-75 physicians and over 75 physicians categories) for Epic EpicCare Ambulatory EMR and Practice Management (over 75 physicians) for Epic Resolute/Prelude/Cadence Ambulatory. 

Epic also received a Best in KLAS: Software in the Acute Care EMR category for large hospitals and integrated delivery networks (IDNs). KLAS also awarded the Wisconsin-based health IT company with for its health information exchange software, Epic Care Everywhere, for which it received similar honors in the previous year’s KLAS awards. Epic also won this award in 2016-2015.

Additionally, Epic MyChart earned the health IT company the distinction of best patient portal software. Epic also scored top laboratory software in large hospitals and IDNs for Epic Beaker as well as top patient accounting and patient management for Epic Resolute Hospital Billing.

Epic’s chief competitor Cerner Corporation also received an array of honors. Under the software category, Cerner Surgical Management earned the company Best in KLAS for Surgery Management. The research firm also award the health IT company headquarter in St. Louis with top honors for Application Hosting under the Best in KLAS Professional Services category.

As for health IT software category leaders, Cerner led in Acute Care EMR (Community Hospital) for Cerner Millennium PowerChart/CommunityWorks Clinicals and Anatomic Pathology for Cerner CoPathPlus.

The award for most improved software product went to Verity 340B from Verity Solutions, which jumped 17 percent points over the calendar year. Peak Outsourced Coding from Peak Health Solutions was deemed most improved services product with an increase of 21 percent points since last year. NextGen Healthcare EPM, a healthcare provider working with over 75 physicians, earned most improved physician practice product up 12 percent points over 2016.

Best in KLAS awards were designed to reflect vendors making valuable strides in the industry toward delivering improved patient care and offering solutions in software and services with a positive impact on healthcare organizations.

 “The Best in KLAS report celebrates and recognizes vendors who have made significant strides to improve healthcare while addressing changes like payment reform and the shift to population health,” said Adam Gale, President of KLAS. “The KLAS team applauds your efforts and acknowledges your commitment to innovation and achievement. As the years go by, we are continually humbled by the number of providers who share their experiences with us; they make all our reports, especially our Best in KLAS report, possible.”

Epic also made its mark in a recent Black Book survey. The organization was named one of the top three core EHR vendors based on user experience alongside Allscripts and Cerner. The survey reflected the opinions of over 6,000 respondents from physician practices, hospitals, health systems and chains, and ACOs regarding population health management and value-based care solutions.

Epic EHR has unified several provider networks and advanced interoperability in health information exchange for hospitals previously contending with multiple disparate systems. The University of Vermont Medical Center, for example, recently implemented an Epic EHR system to link its five-hospital health system including providers in Vermont and New York to reduce administrative burden and replace outdated systems.

Projects like these improve overall patient care and positive health outcomes in the healthcare industry and bring providers a step closer to true interoperability.

The complete listing of 2017 Best in KLAS Software and Services are available here.

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