Health IT Vendor MEDITECH Announces EHR Training Partnership

MEDITECH has partnered with healthcare eLearning vendor MedPower to develop and deliver a catalog of interactive online EHR training courses in efforts to better support end-users and improve health IT satisfaction.

The partnership with MedPower is set to provide MEDITECH Expanse EHR customers with personalized eLearning dashboards to access EHR courses, classroom sessions, and training updates. Users will be able track their assessments, certifications, and more, MEDITECH officials said.

"MedPower simplifies the training process for providers, nurses, and staff throughout the organization so they can access role-based courses to master key workflows and features, giving them more time to care for their patients," Carol Labadini, MEDITECH vice president of client services, noted in a press release.

"MedPower enables all of our Expanse users to have a more personalized and engaging learning experience,” she added.

Role-based courses aim to help ensure that every user gets an EHR training experience tailored to their position, officials noted.

According to a 2021 KLAS Arch Collaborative survey, sufficient EHR training is key to improving clinician satisfaction with health IT implementations.

“We as an industry have an opportunity to improve EHR adoption by investing in EHR learning and personalization support for caregivers,” wrote the KLAS study authors.

“If healthcare organizations offered higher-quality educational opportunities for their care providers — and if providers were expected to develop greater mastery of EHR functionality — many of the current EHR challenges would be ameliorated,” they wrote.

The researchers suggested industry stakeholders implement standards to ensure clinicians across health systems receive high-quality EHR training and at least four hours of EHR training to boost user satisfaction.

“Organizations requiring less than 4 hours of education for new providers appear to be creating a frustrating experience for their clinicians,” wrote KLAS. “These organizations have lower training satisfaction, lower self-reported proficiency, and are less likely to report that their EHR enables them to deliver quality care.”

High-quality training and a strong relationship between the organization and the EHR vendor could also improve the EHR training experience, KLAS authors noted.