Electronic Health Records

Patient Engagement Resources

Patient Engagement: Improving Outcomes with Technology

A “patients first” approach requires more than simply giving patients access to their information. It also means that those within health and wellness intentionally engage with and empower patients. In part 4 of a 4 part se... Download white paper

Getting Patients to the Scope

Colonoscopy is the favored preventive screening for colon cancer because it allows doctors to treat the cancer if caught in time. A study from Dartmouth showed that Emmi programs help patients overcome their anxiety ahead of the procedure. ... Download white paper

Infographic: Can Hospitals Reduce Readmissions?

Hospitals face Medicare severe penalties for excess readmissions. Can readmissions be reduced? Results from across the country indicate sustained effort pays off. Nationwide, Medicare measured a reduction of 29,000 readmissions over five ye... Download white paper

Infographic: Why are hospitals penalized for readmissions?

Why are hospitals penalized for readmissions? Some hospitals get hit harder than others. Large, safety-net hospitals, academic medical centers and non-profit hospitals are often on the penalty list. This infographic explores the often-untol... Download white paper

Reading the Signs: Three Patient and Provider Realities that are Converging to Drive a Modern System of Agreement

One industry that hasn’t fully committed to a mobile-first infrastructure or patient experience is healthcare. Bogged down by regulation and a long history with an even longer paper trail, healthcare providers and patients alike have ... Download white paper

Case Study: Nationally-recognized provider cuts no-shows to 3%, recaptures $2.3M in revenue

With more than 1 million clinic visits annually and nearly 2 million calls into its contact center, patient engagement was a big (and daunting) task for this large Malcom Baldrige National Award-winning provider. Their existing appointment ... Download white paper

Developing a Sustainable Plan to Improve Patient Experience

Patient experience has emerged as a core determinant of success in value-based environments. What’s more, forces such as the growth of outpatient care, rise of consumerism, and competition in a crowded market are forcing providers to ... Download white paper

10 Best Practices for Automating Appointment Management

How responsive are your patients to your appointment reminders? Today's patients have come to expect that companies and organizations will communicate with them on the channel they prefer. But many healthcare providers haven't caugh... Download white paper

Developing a Sustainable Plan for Improving Patient Experience

Patient experience is a core component of measuring quality in a value-based care environment. Additional forces such as the growth of outpatient care, rise of consumerism, and competition in a crowded market have providers looking for meth... View webcast

5 Star Quality Care Through Patient Engagement

The healthcare industry’s shift from volume to value puts increasing pressure on providers to improve both care quality and patient experience. Patient education plays a critical role in determining positive patient outcomes, but educ... View webcast

Gain Insight into Member Data with Referential Matching

As strategic initiatives require more clinical, socio-economic and behavioral health data, “head-to-head” member data comparison fails, and matching becomes exponentially more difficult. Learn about a cloud-based service that ca... View webcast

The Paperless Future of Healthcare and Life Sciences

Your management and IT departments are driving towards tomorrow’s wholly digital world, making critical technology investments in an effort to streamline your business. Unfortunately, they often overlook a critical last step. A hospit... Download white paper

Best Practices for Using Mobile Patient Portals to Enhance Patient-Centered Care

Patient portals have emerged as key patient engagement technologies, from their benefits for patient communications to provider participation in federal quality reporting programs. But despite portal utility and provider efforts to motivate... Download white paper

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