Electronic Health Records

Patient Engagement Resources

2017 Connected Patient Report

Download this survey report to understand how Americans today connect with organizations within the healthcare industry – and their thoughts on up-and-coming technologies. You will learn about: Doctor-patient communication today Communication... Download white paper

Welcome to the Age of the Patient

The shift toward value-based care aims to align payments with a more holistic approach to better outcomes. This new paradigm, combined with advances in technology, creates an opportunity to transform the patient experience, however many organizations... Download white paper

Take Customer Engagement to New Heights

Today’s patients and members want faster, more responsive service across every channel and on any device — and they want it now. See how two visionary healthcare companies are revolutionizing their customer experience in today’s... Download white paper

Patient Payment System Quiz

Today’s modern patient payment systems should make it easier for you to collect more, and faster. Does your system do that while keeping pace with HDHP trends? Take our quiz to: Identify potential improvements in your patient payment system... Download white paper

How Multi-Format Digital Wayfinding Empowers Patients and Visitors

Different people have different preferences, priorities and needs—all of which can change depending on the circumstances bringing them to the hospital. Luckily, with multi-format digital wayfinding, you can serve all of them well with a... Download white paper

Mobile Marketing Automation: Why it Matters and How to Get Started

Mobile has become central to consumers’ lives, accounting for nearly two thirds of all digital media minutes spent in the U.S. What’s more, mobile apps are now dominating the digital experience, claiming more than 50 percent of all... Download white paper

How a Comprehensive Wayfinding Strategy can Reduce Missed Appointments & Boost Patient Satisfaction

Hospitals are like miniature cities: They grow and change in ways that aren’t always orderly or predictable. Buildings get remodeled or repurposed. Wings get added or extended. Routes and connections may or may not make sense from... Download white paper

The Dawn Of Data-Driven Healthcare

Advancements in technology and access to new data sources have changed the ways in which healthcare provider organizations can improve patient experiences and outcomes while reducing costs. Analytics that improve quality outcomes like reduced... View webcast

Case Study: Children’s Medical Group: Improving Interoperability Between Practices

Dr. Craig Summers, founder of Children’s Medical Group, maintains a close working relationship with Yale New Haven Hospital where many of his patients are born, operated on, and referred to for specialist treatment. For more than three... Download white paper

Thriving as an Independent Practice:  The 5 Keys to Success

This whitepaper identifies 5 capabilities as essential building blocks for thriving independent practices. With this strong foundation, practices can successfully chart their own course through industry change, and providers thinking of starting... Download white paper

The Healthcare CIO Perspective on Supporting Clinical Workflows

In this survey designed specifically for healthcare CIOs and administered by CHIME, more than 100 IT leaders revealed the business goals behind their mobile workflow investments. CIOs responded to questions about their big-picture goals, the... Download white paper

Powering Peer Coaching with Digital Health Technology to Improve Addiction Recovery Outcomes

Technology has the power to dramatically improve today’s model of addiction care. Technological solutions enable engagement to better support individuals living with the disease and help them manage and sustain their recovery long term.... Download white paper