EHR Downtime: What to Do When an IT Disaster Strikes
- There are six words you never want to have to say to a frazzled patient who made time in her busy day to squeeze in a check-up at your office: “I’m sorry, our system is down.” You have patients back to back all day, and you can’t access their appointment schedules, their lab results, or their medical records. You’ve spent months training your sta...
EHR systems unavailability for hospitals and physicians represents a potential patient safety hazard that directly affects patient care. In an event of EHR downtime risks include an increased risk of medication errors, unavailability of images,and canceled procedures. It is crucual that healthacre systems have the proper EHR downtime procedures and policies in place to avoid these risks.
Examples of EHR Downtime
Sutter clinicians deal with unplanned downtime with Epic EHR
EHR Downtime Results from Ransomware Attacks at CA, IN Hospitals