Electronic Health Records

EHR Vendors

EHR System Tech Support Greatly Impacts Patient Care Delivery

October 25, 2017 - Health IT companies that do not offer clinically-based EHR system tech support, either internally or through an outsourced support firm, have far less opportunities to positively affect patient care through EHR use, a new Black Book survey found. Furthermore, 85 percent of 4,446 respondents reported that patient care delivery services are continually hindered by unsatisfactory EHR user support....


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athenahealth Layoffs Impact 500 Employees in Attempt to Cut Costs

by Kate Monica

athenahealth is eliminating around 500 of its 5,600 employees as part of a plan to cut costs under pressure from an activist investor, according to a report in The Boston Globe. The athenahealth layoffs affected about 9 percent of its workforce,...

4 Tips for Successfully Navigating EHR Vendor Relationships

by Sheri Stoltenberg

Across the country, the healthcare industry has nearly reached full transition from paper documentation to electronic health records (EHRs). Thanks to the push from government initiatives, by 2025, the global EHR market will reach a reported...

How to Improve EHR Usability During the Implementation Process

by Kate Monica

Throughout 2017, healthcare industry leaders have pressed health IT companies and developers to innovate technologies that prioritize EHR usability and streamline the provider workday. The American Medical Association (AMA) in particular has...

Cerner Named Top EHR Vendor for IT Outsourcing by Black Book

by Kate Monica

A new Black Book survey puts Cerner Corporation atop all EHR vendors for it end-to-end, complex health IT outsourcing solutions in hospitals and physician groups across the United States. Researchers polled 1,587 health IT users currently outsourcing...

Widespread Health IT Standards Use to End Information Blocking

by Kate Monica

Lately the discourse among healthcare leadership surrounding interoperability has morphed into a debate about information blocking — is it a real barrier to health data exchange or simply a red herring unfairly directing blame at EHR companies?...

EHR Use Nearly Universal in Hospital Outpatient Practices

by Kate Monica

EHR adoption is nearly universal in hospital-owned outpatient practices as of 2017, according to the latest research from HIMSS Analytics. The 9th Annual Outpatient PM and EHR Study pulled data from myriad sources, including a web-based survey...

eClinicalWorks Lawsuit Leads to EHR Replacement for Few Users

by Kate Monica

A new KLAS report surveying customer reactions to the eClinicalWorks $155 million settlement with the Department of Justice (DOJ) found that only 4 percent of customers plan to find a replacement EHR as a result of the settlement. While 66 percent...

eClinicalWorks Settlement Leads to Distrust of EHR Vendors

by Kate Monica

A recent study investigating provider opinions regarding the eClinicalWorks $155-million settlement found over one third of surveyed providers are more suspicious of all EHR vendors as a result of the lawsuit. The eClinicalWorks settlement followed...

eClinicalWorks Settlement Likely to Unsettle Provider Partners

by Kyle Murphy, PhD

The recent $155-million settlement between the federal government and eClinicalWorks sent reverberations throughout the healthcare industry and raised concerns about the capabilities of even certified EHR technology. If one of the more popular...

Main Characteristics of Successful EHR Vendors, Technologies

by Kate Monica

EHR vendors are experiencing an upsurge in client acquisitions as EHR adoption and implementation continue throughout the healthcare industry, most notably in the form of EHR replacement. While hundreds of technology vendors and solutions remain...

eClinicalWorks to Pay $155M for EHR Certification Allegations

by Kyle Murphy, PhD

eClinicalWorks has agreed to pay $155 million to resolve allegations that the EHR company misled consumers about the certification of its EHR technology and paid some customers kickbacks in return for positive promotion of its product, the Department...

Cerner, Epic, McKesson Among Top 5 Global Health IT Vendors

by Kate Monica

The winners of the IDC Health Insights 2017 HealthTech Rankings released this week named Cerner, McKesson, and Epic Systems among the leading global health IT suppliers. IDC Health Insights supplied the rankings indicating new benchmarks for...

Inpatient, Outpatient EHR Are Top Provider Buying Priorities

by Kyle Murphy, PhD

A recent survey of healthcare executives shows that inpatient and outpatient EHR technology are top of mind for provider buying priorities for health IT purchases, trailing only telemedicine. A third of 248 respondents to a Research Data survey...

US Coast Guard Searching for Commercial EHR to Replace Epic

by Kate Monica

The US Coast Guard recently issued a Request for Information (RFI) regarding which potential commercial EHR would best suit the needs of the federal agency. While the Coast Guard is interested in gathering information, the federal agency clarified...

CMS Now Accepting CAHPS for MIPS Survey Vendor Applications

by Kate Monica

CMS is accepting Consumer Assessment of Healthcare Providers and Systems (CAHPS) for Merit-based Incentive Payment System (MIPS) survey vendor applications through the end of April. As part of the Quality Payment Program, the CAHPS for MIPS survey...

7 Trends EHR Vendors Must Address to Survive in 2018

by Kate Monica

A new market report addresses areas where EHR vendors will need to improve their systems in order to stay competitive through 2018. According to Kalorama Information, the $28­-billion EHR market dominated by a score large vendors and hundreds...

Cerner Most Likely Vendor to Replace Homegrown VA EHR System

by Kate Monica

Cerner EHR is rumored to be the most likely candidate to replace the outdated homegrown VA EHR system presently serving the 1,200 healthcare sites of the Veterans Health Administration, according to a new Black Book report. After an expensive...

Top 10 Ambulatory EHR Vendors by Physician Practice EHR Implementations

by Kate Monica

While the market for inpatient EHR/EMR systems is mostly dominated by a select group of well-known EHR companies such as Epic Systems and Cerner, the wide range of specialties and practice sizes comprising ambulatory care has allowed for more...

Top Inpatient EHR Companies by Hospitals

by Kate Monica

The EHR selection and implementation decisions of health systems and hospitals have a downstream effect on the EHR ecosystem in their surrounding areas. While the EHR Incentive Programs contributed to a significant increase in the number of EHR...

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