Electronic Health Records

Secure Messaging

Survey Demonstrates Effectiveness of Secure Messaging in ED

February 27, 2017 - A recent report found despite secure messaging being cited as the second-most effective real-time communication in emergency departments (ED) behind face-to-face interactions, less than fifty percent of surveyed hospital ED staff report utilizing this form of communication. Based on a poll of 158 ED staff members conducted by Everbridge, the report showed that while secure messaging...

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Effective Patient Engagement Strategies Using Health IT

by Sara Heath

Patient engagement is increasing in importance in the healthcare industry, with several initiatives requiring patient access to health information and other patient engagement functionalities such meaningful use and accountable care...

The Need for Healthcare CIOs to Leverage HIT Messaging Tools

by Kyle Murphy, PhD

SAN ANTONIO — With the healthcare industry in the United States becoming increasingly more concentrated as a result of mergers and acquisitions as well as partnerships, healthcare organizations are becoming owners of various EHR and...

EHR use, provider communication linked to improved outcomes

by Jennifer Bresnick

Two recent studies tie EHR use and increased provider communication to better outcomes for diabetic and hypertensive patients.  Researchers from the Palo Alto Medical Foundation found that more internal and patient-directed messages is...

Direct messaging enables smoother transitions of care in Tenn.

by Jennifer Bresnick

A landmark 1000 providers in Tennessee are experiencing improved communication, better information exchange, and smoother transitions of care thanks to the efforts of the Tennessee Health eShare Direct Project.  Combining the efforts of...

One in four physicians use social media daily for sharing and research

by Jennifer Bresnick

According to a new study published in the Journal of Medical Internet Research, 24% of physicians use social media, like Facebook, Twitter, and LinkedIn, to share or research medical information on a daily basis.  Nearly 500...

Listening in the clinic: Meaningful use and patient engagement

by [email protected]

Patient portals continue to be a hot topic in the context of patient engagement through EHR systems and associated applications for physicians. These portals and secure messaging are much more than components of meaningful use. They are...

Patient engagement: Going from email to secure messaging

by Kyle Murphy, PhD

For providers apprehensive about increasing demands for patient engagement, a small dose of email could get them on their way toward becoming comfortable with the idea as well as the practice. “For the organizations who’ve pushed...

Meaningful use of secure messaging for providers, patients

by [email protected]

It’s fascinating to think that 20 years ago on Dec. 3, 1992, Neil Papworth sent the first text message. The message was “Merry Christmas” and it’s not only timely given the holiday season but also in light of new...

Bridging the clinical divide through collaboration, meaningful use

by [email protected]

The point of reception in the clinic represents the opportunity to define patient engagement or the process of engaging patients. For as long as that desk or counter has been there in the clinic, the receptionist’s desk been the...



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